Stop

Notice raised voices, repeated points, interruption, or the urge to win. Say that you want to continue, but need to pause.

Cool Down

Step away without punishing or disappearing. Lower the pressure enough to listen again.

Return

Agree on a realistic return time and keep it. If it changes, communicate the new time.

One Topic

Choose the issue that started the conversation. Write down other issues for another time.

Soft Start

Describe the situation and your experience without attacking character. Make one clear request.

Listening

Reflect what you heard before defending your own view. Disagreement can remain without becoming an attack.

Repair

Acknowledge sharp words, correct what was unfair, and agree on one practical next step.

A practical next step

If you want to clarify how this applies to your situation, you can begin with a Zero Session.

Learn about the Zero Session ↗